The Director of Operations will provide leadership in efficiency, quality, and performance in Operations, Logistics, Customer Services, Human Resources, and Finance and the development of creative and practical inputs that will contribute positively to the direction and growth of the company.
Bachelor’s degree in management/administration or related field with 10 years relative experience; at least 8 years at a Senior Management level.
Skills and Competencies
· Proven experience in operational management and leadership
· Project Management and Problem-solving
· Data Analysis and Decision making
· Financial and Budgeting
· Microsoft Office Suites
· Communication and interpersonal abilities
· Teamwork and Collaboration
· Organizational and Time Management
· Adaptability and Flexibility
· Creativity and Innovation
Oversee the operational management of the company, ensuring effective day-to-day management;
Analyze and improve operational processes and systems to achieve efficiency;
Evaluate and report on operational performance and metrics;
Identify and resolve operational issues and risk;
Manage the company’s supply chain and logistics functions;
Manage budgets and other financial resources;
Implement and enforce quality control measures;
Initiate and deliver solutions to meet the needs of external partners, vendors, and customers;
Identify opportunities and customer retention and growth;
Develop mutually beneficial proposals, negotiate contract terms with potential and current customers, and provide after-sales support;
Recruit and train staff;
Provides guidance and coaching to the internal team to foster progress and professional development;
Prepare and provide management reports to the Board of Directors and Chief Executive Officer.
IMON Wireless Solutions builds highly scalable, high performance IT applications and solutions. Our area of expertise includes intranet, extranet, wireless and client server technologies. We have successfully deployed applications involving business to business wireless WAN, LAN Ethernet networks, broadband satellite networks, database management system, etc. We provide expertise in re-engineering, rebuilding and optimizing a pre-existing application and network. IMON is based in Georgetown, Guyana and provides IT services to Guyana and the Caribbean. We provide our clients with very high-quality software and hardware services at competitive prices. Our expertise allows for delivery of services and hardware in timely and cost-effective way and is oriented towards global competitiveness. Our work force is equipped with unique skills and capabilities required to meet our client's most diverse and demanding needs. Our rates are one of the most competitive in the industry and help boost our client's ROI. Designing and developing innovative solutions is our forte. With over 6 years of experience in Information Technology development, our creative ideas, proven frameworks and experienced professionals deliver ground-up, but state of the art I.T. solutions that address customer needs. We combine best-of-breed technologies to help our customers accomplish business goals.