We are seeking a detail-oriented and organized contract administrator to oversee the contract for room cleaning services. The ideal candidate will be responsible for managing vendor relationships, ensuring compliance with contractual obligations, and optimizing cleaning services to maintain a clean and welcoming environment.
Education: Bachelor’s degree in business administration, facilities management, or a related field preferred.
Experience: Minimum 4 years of experience in contract administration or facilities management, with specific experience in managing cleaning services preferred.
Knowledge: Familiarity with cleaning standards, regulations, and best practices in facilities management.
Skills:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Proficiency in contract management software and Microsoft Office Suite.
Contract Management: Administer contracts for room cleaning services, ensuring all terms and conditions are met and compliance with legal and organizational standards.
Vendor Liaison: Serve as the primary point of contact between the organization and cleaning service providers, facilitating communication and addressing any concerns.
Performance Monitoring: Evaluate and monitor the performance of cleaning service vendors to ensure they meet quality standards and service level agreements (SLAs).
Quality Assurance: Conduct regular inspections of cleaning services provided, gather feedback from stakeholders, and implement improvements as necessary.
Budget Oversight: Assist in the preparation and management of the budget for room cleaning services, ensuring cost-effectiveness and efficiency.
Documentation: Maintain accurate records of contracts, service agreements, vendor communications, and performance reports.
Training and Compliance: Ensure that vendors comply with all health, safety, and environmental regulations, and provide training as needed.
Dispute Resolution: Address and resolve any disputes or issues that arise between the organization and service providers in a timely manner.
Reporting: Prepare regular reports on contract performance, including metrics related to quality, efficiency, and cost.
Working Conditions:
This position may require occasional travel to various locations for inspections and meetings.
Standard office environment with occasional exposure to cleaning facilities.