Keen360 Inc. is a global technology consulting and software development firm established in 2012 that provides Business and Technology Solutions to clients around the world. Keen360 specializes in supporting organizations with business processes, data analysis, and customer support.
Keen360 is looking for a qualified and experienced candidate to fill the position of:
Sales Team Leader
The Sales Team Leader would be required to lead a small team of inside sales representatives (ISRs) who are based in Guyana, qualifying and distributing inbound leads; supporting Account Executives (AEs) in the U.S. and Australia; and selling a digital marketing service to small and medium businesses (SMBs) globally. The digital marketing service is an innovative, patented online service for embedding interactive video into emails, text messages, and proprietary apps. The target audience is enterprise marketing professionals and SMB business owners who are seeking higher engagement and value from their outbound marketing activities.
Must possess a proven record of success in meeting or exceeding targets (i.e., quotas) in a sales organization for at least two years. Experience actually leading a sales team is a nice-to-have but not a need-to-have.
Must demonstrate the personal attributes of successful sales professionals: Persuasiveness, resilience, active listening, communications skills, relationship-building, self-motivation, problem-solving, and goal orientation.
Must be willing to accept a compensation plan that is a combination of a base salary and incentives or bonuses for meeting targets (i.e., quotas).
Must be an excellent team player.
Must be an excellent mentor and coach to the ISR team members.
Must be willing to work flexible hours in order to collaborate with the globally distributed customers and team.
Must be reliable and communicative.
Must be able to accept feedback in regard to performance.
Lead and manage a team of two ISRs who are also CRM system configurators.
Grow the SMB business by 2X or more in the coming year. Develop and execute the tactics for engaging SMB prospects and converting them to customers. Develop the tactics for collaborating with the Customer Success team for assisting, retaining, and expanding the established customer base.
Become a trusted, effective partner to the AEs and the Chief Revenue / Technology Officer for the Australia-based venture that is offering the online service for interactive videos.
Report to the Keen360 executive responsible for CRM and related services.