Maintains effective and efficient cash handling procedures
Receives and accounts for cash paid by customers.
Ensures safe custody of cash and is held personally accountable for discrepancies.
Processes player winnings.
Issues receipts and places game credits on Video Lottery Terminals (VLTs).
Handles minor non-technical VLT issues.
Provides efficient and courteous service to all customers.
Maintains and supports effective staff and customer relationships.
Answers customer questions about game content, base and jackpot prizes and current promotions.
· Minimum of three (3) CXC or GCE ‘O’ level subjects at General level.
· Two (2) years’ experience preferably in a sales environment.
· Good numeracy and literacy skills.
· Good verbal, writing and listening skills.
· Experienced in interacting with the general public.
Greet players when they arrive at the locations.
Sell and promote CAGE ‘s Progressive Jackpots and Base Games to all customers.
Perform account maintenance for players and loyalty players registered in Loyalty Program.
Introduce new players to the VLT games and assist them with any balance transfers or other transactions in the Player Services’ terminals.