Tenant Relations Manager

The Gizmos Building Inc. is seeking a dedicated and customer-focused Tenant Relations Manager to join our team. As the Tenant Relations Manager, you will play a crucial role in ensuring that our tenants have a seamless and enjoyable experience in our modern and fully-equipped office spaces. Your primary responsibilities will include building and maintaining strong relationships with our tenants, addressing their needs, and facilitating a positive and productive work environment.

• Bachelor's degree in business management, real estate, or a related field preferred.

• Proven experience in tenant relations, property management, or a related field.

• Strong interpersonal and communication skills.

• Exceptional customer service and problem-solving abilities.

• Detail-oriented and highly organized.

• Proficiency in using office management software and tools.

1. Tenant Relations:

   • Build and maintain strong relationships with all tenants of The Gizmos Building Inc.

   • Act as the primary point of contact for tenant inquiries, concerns, and requests.

   • Address and resolve tenant issues promptly and professionally to ensure tenant satisfaction.

   • Conduct regular check-ins with tenants to gather feedback and assess their needs.

2. Onboarding and Offboarding:

   • Facilitate the onboarding process for new tenants, ensuring they have all the necessary information and resources for a smooth transition into their new office space.

   • Coordinate the offboarding process when tenants decide to vacate their office space, ensuring a seamless departure and return of building assets.

3. Maintenance and Services:

   • Collaborate with building maintenance and service providers to ensure that all office spaces are well-maintained and fully equipped.

   • Address maintenance requests promptly and coordinate repairs and improvements as needed.

4. Community Building:

   • Organize and manage community events and networking opportunities for tenants to foster a sense of community within The Gizmos Building Inc.

   • Seek tenant feedback and suggestions for improvement, and implement community-building initiatives based on their input.

5. Lease and Contract Management:

   • Assist tenants with lease-related inquiries, renewals, and contract negotiations.

   • Maintain accurate records of lease agreements, payments, and related documentation.

6. Communication and Documentation:

   • Maintain clear and organized communication with tenants through various channels, including email, phone, and in-person meetings.

   • Document tenant interactions and maintain records of tenant profiles and preferences.

7. Marketing