Network Engineer III

fulltime

Job Location

79 Brickdam, Georgetown

Description

Responsible to the Senior Engineer – Local Operations for the effective and efficient operation and maintenance of all Data platforms and networks POPs owned and operated by One Communications, also ensures the superior quality and grade of service are given to customers.

Requirements

Essential Experience

  • 0–3 years of experience in IP systems and telecommunications, including high- and low-speed data transmission.

Education & Experience Factors (Converted from Tables)

1. Education

  • B.Sc. Diploma in Telecommunications, Electrical, Electronic, or Computer Engineering; OR

  • Equivalent Cisco Certification (CCNA)

2. Experience

  • 0–3 years in digital data transmission and computer-controlled telecommunications systems.

3. Analytical & Interpretation

  • High analytical ability for evaluating data and informing management decisions.

4. Decision Making/Coordination

  • Makes decisions with supervisor guidance; uses innovative problem-solving.

5. Technical

  • Requires specialized training; frequent use of advanced technology and fault‑localizing tools.

6. Clerical

  • Moderate level of clerical work including reports and documentation.

7. Mental & Visual Attention

  • High-level attention required for precision testing and time‑sensitive tasks.

8. Supervisory Control

  • Works as part of a team; may guide or instruct teammates; responsible for care of assets.

9. Responsibility for Cash/Materials/Systems

  • Responsible for critical and valuable data platform equipment.

10. Safety of Others

  • Ensures safety compliance and prevents equipment damage and injuries.

11. Contact/Staff Relations

  • Frequent contact internally and with ISPs/equipment vendors.

12. Working Environment

  • Office (air-conditioned) for 80% of time; low hazards except for screen exposure.

13. Physical Demand

  • Frequent movement, driving, writing, reading, and equipment handling.

14. Availability

  • Must be available 24/7 for outages; able to work nights, weekends, holidays.

15. Travel

  • Required to travel out of town as needed for network expansion or customer issues.

16. Other

  • Valid Driver’s License required.

Mental Demands

  • Includes reading, detailed work, problem solving, reasoning, math, communication, presentations, training others, managing stress, and multitasking.

Human Relations / Contacts

Internal

  • Frequent interaction with department heads, line management, subsidiaries, and executives on operations, expenses, systems, organizational structure, projections, and capital planning.

External

  • Contact with financial institutions, service providers, auditors, regulators, legal advisors, and tax/accounting professionals.

Responsibilities

Essential Duties

Nature and Scope

  • Responds quickly to equipment faults requiring hardware and/or software solutions in One POPs.

  • Works systematically and undergoes required training to improve quality, output, and safety standards.

  • Works under supervision of Engineer II or higher; tasks may be delegated depending on competence.

Principal Organizational Relationships

Internal

  • Director, Data Network Services – Discuss operational procedures, departmental plans, and objectives.

  • Senior Engineer – Discuss work plans, maintenance targets, operational issues, and safety.

  • Departments such as Business, Outside Plant, Transmission, Switching, Mobile Network – Coordinate on requirements and network issues.

External

  • Internet Service Providers – Discuss service quality, design improvements, and restoration.

  • Overseas Manufacturers – Discuss repairs, upgrades, and equipment needs.

Description of Duties

  • Review and analyze system performance; recommend improvements.

  • Provide field support for troubleshooting and repairs for B2B services (Data, E1, LAN/WAN, SIP, etc.) within SLA.

  • Respond to impairments within fixed data network and mobile IP backbone equipment in POPs.

  • Install new hardware/software using approved procedures.

  • Interface with equipment manufacturers for upgrades, analysis, and modifications.

  • Maintain all data equipment and mobile IP backbone equipment in POPs, including:

    • Keeping software baselines up to date

    • Ensuring physical environment meets standards

    • Responding to alarms and leading corrective actions

  • Support event WiFi deployments.

  • Support change-related operations for other departments (site verification, physical/SW changes).

  • Analyze system failures and maintain inventory of spares.

  • Support information reporting for other departments.

  • Assist in staff training and development.

  • Support installation and maintenance for B2B services.

  • Prepare weekly and monthly change/outage/performance reports.

  • Perform other duties related to department operations and staff support.

Other Duties

  • Demonstrate proactive approach and effective people management.

  • Be both hands-on and strategic when required.

  • Display confidence, flexibility, and professionalism.

  • Maintain strict confidentiality.

  • Demonstrate excellent communication and interpersonal skills.

  • Be self-motivated, analytical, detail-oriented, and resourceful.

  • Prioritize multiple tasks under time constraints.

  • Function well in a fast-paced environment.

  • Demonstrate humility, drive, and cultural alignment.

  • Support callers and internal stakeholders professionally.

  • Follow company values, policies, and procedures.

  • Ensure safe work practices and report unsafe conditions.

Work Field Data (Converted from Tables)

Machines

  • Computers

  • Printers

  • Photocopiers

Tools

  • RJ‑11/45 Crimpers

  • Pliers

  • Cutters

  • Power wire crimpers

  • Screwdrivers

  • Multimeter

  • Jumper wire wrapping tool

Work Aids

  • Console software

  • Fault logs

  • Remote access tools

  • Northern Telecom practices

  • Installation drawings

  • Network diagrams

Equipment

  • Switches

  • Routers

  • Servers

  • Load balancers

  • DC power distribution blocks

  • Modems

  • Fiber optic test sets

Working Conditions

  • Primarily office environment with freedom of movement.

  • Requires occasional travel by land, sea, or air.

  • Includes physical tasks such as lifting (up to 50 lbs), walking, sitting, driving, and extended computer use.

  • May operate telephones, fax machines, calculators, microfilm equipment, computers, and printers.

  • Reasonable accommodations will be provided when needed.

Work Traits (Converted from Tables)

Cognitive

  • General Intelligence: Level 4

  • Verbal: Level 4

  • Numerical: Level 3

Perceptual

  • Spatial: Level 3

  • Form Perception: Level 4

  • Clerical Perception: Level 3

Psychomotor

  • Motor Coordination: Level 3

  • Finger Dexterity: Level 4

  • Manual Dexterity: Level 3

Highest Third / Middle Third / Lower Third

  • Total Score: 31

Interests

  • Strong interest in efficient national and international data facility operations.

A Job By

One Communications

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