Copier/IT Technicians

1) Will be stationed at our main branch Location.
2) Working hours 8am to 430pm (1hr lunch)

• 5 Subjects CXC Grade 1-3(Inclusive of Mathematics, English A & Information Technology) or equivalent; Associate degree in IT, networking, or electronics.

•  Experience: 1–3+ years of experience in printer/copier repair or similar field-service technician roles. 

• IT Knowledge: Strong understanding of TCP/IP networking, DNS, DHCP, and Windows operating systems. 

•  Optional Certifications: CompTIA Network+ is highly valued, along with manufacturer certifications. 

•  Mechanical Aptitude: Ability to read schematics and use diagnostic tools. 

•  Soft Skills: Strong analytical thinking, excellent customer service, and independent problem-solving abilities. 

• Physical & Requirements: Ability to lift over 50 pounds, a valid driver's license, and a clean driving record.  

• Good communication skills

• A commitment to ongoing training

• Good time management 

• Good organizational skills

• An ability to meet deadlines

• Must be meticulous

• Team Player.

•  Networking and IT Support: Configure IP addresses, set up scan-to-email, Scan-to-Folder (SMB/FTP), and install print driver   

• Technical Repairs: Diagnose and repair malfunctioning copiers, printers, and scanners (mechanical and electronic components).

• Preventive Maintenance: Perform routine maintenance (cleaning, replacing rollers/drums) to prevent downtime. 

• Software Troubleshooting: Troubleshoot printing software, print management solutions, and connectivity issues (network connectivity). 

• Inventory Management: Manage, order, and track parts and supplies

• Call up all the locations in the mornings to check on individual machine status

• Updating daily machine count

• Updating machine files

• Record and complete job sheets

• Preparing requisitions

• Record and complete job sheets for the testing and servicing of fax machines and printers