Restaurant and Bar Staff

Responsible for delivering efficient, courteous, and professional food and beverage service to hotel guests, ensuring a pleasant dining and bar experience while maintaining hotel standards, hygiene, and safety regulations.

* High school diploma or equivalent

* Certificate/diploma in Hospitality or Food & Beverage (preferred)

* Minimum one year experience in restaurant or bar service

* Knowledge of basic food and beverage service standards

* Familiarity with POS systems

* Greet and seat guests in a warm and professional manner

* Present menus, explain daily specials, and make recommendations

* Take accurate food and beverage orders using POS systems

* Serve food and drinks promptly and correctly

* Monitor guest satisfaction and respond to requests efficiently

* Clear tables and reset for next service

* Assist in preparing and serving alcoholic and non-alcoholic beverages

* Maintain cleanliness and organization of the bar area

* Handle guest complaints professionally and escalate when required

* Maintain a friendly, attentive, and approachable attitude

* Anticipate guest needs to enhance satisfaction

* Prepare and present bills accurately

* Process payments (cash, card, room charge)