Clearance Clerk

As a Clearance Clerk, you will play a central role in ensuring the smooth movement of cargo from the port to its final destination. This position is well suited for someone who is detail-oriented, enjoys problem-solving, and thrives in a fast-paced, team-driven environment. Through daily interaction with customs officials, shipping agents, and internal teams, you will gain valuable hands-on experience and insight into the processes that drive international trade and supply chain operations. Your work will directly support the company’s ability to deliver reliable service and keep our customers connected to global markets. The role is dynamic, with each day presenting different tasks and challenges ranging from managing documentation to coordinating with multiple stakeholders to ensure timely cargo clearance. It offers an opportunity to stay engaged, organized, and continuously develop your skills in a practical, high-impact setting.

·         Minimum of five (5) CSEC subjects, including Mathematics and English

·         Diploma or certification in Logistics, Supply Chain Management, Business Administration, or a related field is an asset

·         Previous experience in customs clearance, freight forwarding, or logistics operations is considered an asset

·         Strong attention to detail and high level of accuracy

·         Excellent verbal and written communication skills with the ability to engage professionally with internal and external stakeholders

·         Ability to work independently with minimal supervision, while also collaborating effectively within a team environment.

·         Strong organizational and time management skills, with the ability to meet deadlines

·         Demonstrated ability to work under pressure, manage multiple priorities, and meet tight deadlines

·         Strong analytical and problem-solving skills

·         Proficiency in Microsoft Office (Word, Excel); familiarity with logistics or inventory management systems is an advantage

·         Ability to operate effectively in a small, growing company environment

·         Flexibility to perform duties both in-office and in the field, as required

·         Willingness to work outside regular business hours based on operational needs

·         A valid driver’s license would be an asset

• Answer and manage incoming phone calls, emails, and customer inquiries in a professional and timely manner

• Assist with the discharging and clearance of cargo through customs and other regulatory agencies

• Prepare, review, and submit shipping and customs documentation accurately and in compliance with regulations

• Coordinate and liaise with shipping lines, port personnel, freight forwarders, clients, vendors, internal teams, and other stakeholders to ensure seamless cargo movement

• Track shipments and proactively address delays or issues affecting clearance or delivery timelines

• Maintain accurate and up-to-date records of all import/export transactions and supporting documentation

• Prepare and maintain shipment documentation and billing checklists before, during, and after project completion to ensure accuracy and timely processing.

• Update daily progress reports and enquiry log sheet

• Prepare safety highlights for toolbox meetings and provide operational updates

• Provide administrative support to the operations team

• Ensure compliance with all relevant customs laws, regulations, safety practices and company procedures

• Maintain a clean, organized, and professional work environment

• Perform any other related duties as assigned by the Supervisor or Management