Manage and oversee the safe operation of all activities and performance of Company to achieve budgetary targets.
Bachelor’s degree in Operations Management or a business or technical field or 10 years of experience
in related field;
4+ years of cross-functional project experience required;
Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow
management;
Ability to build consensus and relationships among managers, partners, and employees; and
Understanding of financial management.
Good communication, leadership and team-building skills.
Prior experience in leading a service and/or parts team.
Ability to prioritize and manage time-sensitive deadlines.
Prior experience with (and ability to interpret/understand) financial statements and
budgeting/forecasting.
Knowledge of industrial equipment
Skills
Highly proficient in MS Word, PowerPoint, and MS Excel, necessary for the creation of reports and
presentations.
Abilities
Ability to manage individuals at off-site locations, while coordinating their roles and activities to be in line
with the centralized effort
Proven ability to develop, manage, motivate, and lead a diverse workforce
Ability to deal with ambiguity, define and drive strategy, and attention to details. Demonstrated success
in complex problem solving
Passionate and empathetic about working with other teams and partners to solve challenges
Ability to execute on many projects and tasks in parallel, across teams, in a short timeframe, with ability
to pivot rapidly
A strong sense of urgency and drive to get things done
Specific requirement-Competencies
Team Work
Customer Focus
Communication and Interpersonal skills
Health and Safety Compliance
Quality Assurance
Analytical Thinking
Guidance and Leadership;
Influence;
Problem Solving and Decision Making;
Conflict Management
Communication and Interpersonal Skills
Flexibility
Business Administration
Planning & Organizing
Accountability & Responsibility
Scheduling & Coordinating
Project Management
Supervisory Skills
HSSE Roles & Responsibilities
Accountable for the HSSE Performance of all departments under your care
Demonstrate visible HSSE leadership through personal example by frequent site inspections and reviews
Provide adequate resources to meet the requirements of HSSE policy, objectives and action plans
Support and encourage the HSSE Management System implementation
Owner of HSSE Improvement Projects
Approves HSSE targets and plans within their Departments
Monitor the implementation of HSSE plans and HSSE performance
Carry out HSSE Management Visits as per schedule
Involvement in incident investigations as assigned
OSH Act Responsibilities
To take reasonable care for the safety and health of himself and of other persons who may be affected by
his acts or omissions at work;
As regards any duty or requirement imposed on his employer to co-operate with him so far as necessary to
ensure that that duty or requirement is performed or complied with;
To report to his employer, any contravention under this Act or any Regulations made there under, the
existence of which he knows;
To use correctly the personal protection clothing or devices provided for his use;
To exercise the discretion under section 15( Refusal to work) in a responsible manner; and
To ensure that he is not under the influence of an intoxicant to the extent that he is in such a state as to
endanger his own safety, health or welfare at work or that of any other person.
Quality Roles and Responsibilities
Maintain a strong customer focus at all times
To be aware of company's Quality Management System and its associated procedures
Conduct operations in accordance with company's process map and procedures.
Participate in all quality initiative of the organization.
Report all non-conformances and quality related incidents in a timely and comprehensive manner.
SCOPE
Manage day to day operations of company to exceed company and client expectations;
Develop and implement policies and procedures in conjunction with the Chairman, CEO and Directors
to enable the maximum business potential of the company to be realized in a cost effective manner;
Identify business opportunities by communicating and meeting with potential clients and present
customers, looking at our competitors, and looking at the industry trends and insights so to address
specific needs and target the business that is a correct fit for the company;
Develop and oversee contracts and personnel for service to ensure that objectives are met and a safe,
clean and efficient work environment is maintained.
Facilitate interdepartmental communication and allocate tasks and resources as needed to ensure that
the business operates seamlessly;
Work with Chairman to develop and implement short- and long-term strategic plans, objectives and goals
for each department under his/her responsibility, along with a plan of action about how to achieve them;
Develop departmental objectives and ensure that obligations/ performance guarantees are met to ensure
that operations are efficient and effective and achieve financial goals of the company;
Identify and resolve problems that affect cost, quality, schedule, and performance;
Ensure stock and spares holding is adequate to meet operational and maintenance requirements while
at the same time, pursuing the objective of ensuring a minimal stock value;
Ensure maintenance of all company equipment and stock is maintained in a manner that maximizes
availability while meeting all safety standards;
Ensure cost management through training and advising staff, ensuring vendors are reviewed regularly,
and consolidating purchases in order to gain advantages in a competitive market;
Ensure proper reporting on maintenance plans, testing, audits, performance and forecasts on all
equipment to ensure the reliability of each machine and as a result ensure a satisfied client;
Compile and present weekly asset management reports to Chairman, CEO and Directors for equipment
maintenance, inventory, and facility in order to make the most value of the company’s assets and
achieve financial goals;
Ensure that customer concerns and requests are addressed in a prompt and professional manner so
that the customer is satisfied and the image of the company is not tarnished;
Ensures that departmental performance reviews are completed as required for everyone within his/her
purview;
Ensure the provision of necessary tools, training, and support for his/her reports to achieve the collective
goals/objectives of company and their individual goals/objectives;
8. Advise the Chairman and CEO by generating weekly status reports, hosting periodic meetings, and advising of
customer feedback to ensure that decisions are made in a timely and effective manner;
Effectively perform as a member of the team in carrying out the Company’s Mission Statement including
the promotion of a company culture that encourages top performance and high morale;
Perform other tasks and duties assigned by the Chairman and CEO.
BIG Consultants is a dynamic and innovative consultancy firm established in 2024, offering a wide range of professional services designed to drive business growth, operational efficiency, and success for our clients. With expertise spanning multiple sectors, we provide comprehensive solutions that help organizations navigate complex challenges and achieve their strategic objectives. Our commitment to excellence, integrity, and client satisfaction is at the heart of everything we do.