If you want to make an impact and develop yourself within our company, this is your opportunity! Superbet is looking for an enthusiastic, customer-friendly and professional Online Support Assistant to join our team.
A minimum of five CXC subjects, including Mathematics and English.
Must be 18 years of age or older.
Demonstrated good problem-solving abilities.
Demonstrated good conflict-resolution abilities.
A keen attention to detail.
Excellent verbal and written communication skills, along with strong active listening skills.
Excellent in Microsoft Office and general computer skills
Ability to thrive in a fast-paced work environment.
Willingness and ability to work a 24-hour shift system.
Assisting customers with all of their issues, complaints, and questions
Providing support where necessary in providing services to existing and future customers
Assisting the customers as best as possible and solving their issues
Always keeping the customer needs and satisfaction as your top priority