MovieTowne is seeking a suitably qualified individual for the position of Assistant Food & Beverage Manager. The main responsibilities include overseeing the daily operations of concession department, ensuring efficient service and quality control. Manage inventory, staff schedules, and customer satisfaction while driving sales and maintaining compliance with health and safety standards.
A degree or diploma in hospitality management, business administration, or related field.
4 years of experience in food and beverage management.
Ability to work shift system.
Oversee the daily operations of the concessions department, ensuring efficient and smooth service during all operating hours.
Monitor and maintain inventory levels, ensuring that all products are stocked and readily available to meet customer demand.
Ensure all food and beverage products meet MovieTowne’s quality standards, including taste, presentation, and freshness.
Implement and maintain hygiene and safety standards in compliance with local health regulations.
Train and supervise concessions staff, ensuring they provide excellent customer service.
Schedule staff shifts and roster, ensuring appropriate staffing levels for peak and off-peak hours.
Address and resolve customer complaints and feedback in a timely and professional manner.
Conduct regular audits to ensure adherence to safety protocols and emergency procedures.
Complete daily financial and management reports.
Build and maintain strong relationships with suppliers and vendors to ensure timely delivery and favorable terms.
Ensure that all equipment is in proper working condition and meets safety standards.
Coordinate with vendors and service providers for routine maintenance and emergency repairs to minimize downtime.
Keep detailed records of equipment inspections, maintenance schedules, and any repairs or upgrades performed.
Prepare regular reports on sales, inventory, staff performance, and customer feedback for senior management.
Any other functions that falls under the purview of this position.
MovieTowne Guyana is a premier entertainment destination located in the heart of Georgetown. As part of the renowned MovieTowne brand, we pride ourselves on delivering a diverse range of experiences including state-of-the-art cinemas, family-friendly attractions, shopping, dining, and much more. Our commitment to providing exceptional customer service and delivering top-notch entertainment experiences makes us a leader in the entertainment industry.