The Laundry Staff member will collect, sort, and inspect laundry items from guests and hotel areas. They will operate washing machines and dryers, iron and fold clean laundry, and maintain inventory of laundry supplies. The Laundry Staff will keep the laundry area clean and organized and handle guest laundry requests and inquiries professionally.
Education: High school diploma or equivalent preferred.
Experience: Previous experience in Housekeeping
Skills:
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Ability to handle laundry items with care and attention to detail.
Physical Requirements:
Ability to lift and carry heavy laundry bags and items.
Comfortable standing, walking, and driving for extended periods.
Pickup and Delivery: Safely collect laundry items from designated locations and deliver cleaned items back to customers, adhering to scheduled timelines.
Vehicle Operation: Operate company vehicles responsibly and maintain them in clean and working order; ensure compliance with all traffic and safety regulations.
Customer Interaction: Engage with customers in a friendly and professional manner, addressing any questions or concerns regarding laundry services.
Inventory Management: Keep accurate records of laundry items picked up and delivered, noting any special instructions or issues.
Quality Control: Inspect items for damages or special care requirements before pickup and after delivery to ensure customer satisfaction.
Route Management: Plan and optimize delivery routes for efficiency, minimizing travel time and maximizing productivityKey Responsibilities for Laundry Staff:
Laundry Collection and Delivery:
Collect laundry from designated guest rooms and hotel areas.
Deliver cleaned and pressed laundry back to guests in a timely manner.
Sorting and Inspection:
Sort laundry items by type, color, and fabric.
Inspect items for stains, damage, or special care instructions.
Washing and Drying:
Operate washing machines and dryers according to fabric care instructions.
Load and unload laundry items carefully.
Ironing and Folding:
Iron and press laundry items as needed.
Fold and organize clean laundry for delivery or storage.
Inventory and Supplies:
Maintain inventory of laundry supplies and report shortages.
Guest Service:
Handle guest laundry requests and inquiries professionally.
Cleanliness and Maintenance:
Keep laundry area clean, organized, and well-maintained.
Report any equipment malfunctions or maintenance needs...