A Major International Operator is currently seeking a Documentation Specialist I.
· Diploma in Information Management, Information Technology, Computer Science or related field, or equivalent experience
· Experience in metadata management and use of Microsoft Office applications
· Excellent organizational, planning and communication skills
· Excellent interpersonal and customer service skills
· Experience working with EDMS (e.g. SharePoint) and data analysis tools is an asset
· Receive, catalogue, organize and process electronic and paper documentation – data quality check, register in Electronic Document Management System (EDMS) and issue to comply with information management procedures
· Create/advise on taxonomy and metadata creation and maintenance
· Support Operations team in day-to-day data management and reporting needs including searching, accessing, and using documents in the EDMS and controlled paper sets
· Carry out user acceptance, proof-of-concept and related testing on global systems and applications, as well as testing of proposed changes to existing systems (typically IT led)
· Provide system administration for tools utilized in the Information Management team, including liaison with IT on failure analysis and ticket management, providing access to users and management of libraries
· Support audit, discovery, litigation and assessment activities
· Provide guidance on information-related controls in areas such as Management and Protection of Information, Records Management Guidelines, Operations Integrity Management System, Controls Integrity Management System, copyright and corporate separateness
· Participate in global user groups for applications and systems supporting Information Management
· Provide technical support and hands-on training in the use of EDMS components as well as DocuSign, Microsoft Office and related tools
· Support Information Management Team as required with Ad Hoc Requests and Projects