To conduct all commercial service activities (Meter Reading, Bill Delivery, Field Investigation etc.)
Five (5) subjects including English Language and Mathematics, with acceptable grades at the CXC or GCE "O" levels examination.
COMPETENCIES
Must have the ability to read and write clearly
Must possess people skills
Must have a valid motor cycle license
Must be able to communicate cohesively
Visits customers in pre-determined areas, reads water meters and makes an accurate record of readings. Submit meter- reading sheets to supervisor daily or as required.
Report in clear detail, with sketches as appropriate, the result of the visits.
Inspects customer service connection and reports to Supervisor any abnormal or suspicious conditions including leaks, inoperative meters, and signs of meter tampering, etc for corrective action to be taken.
Investigates and verifies new and changed metered service for the appropriate charge to be applied.
Interacts with customers to gain access to their premises and receives complaints or queries. Relays complaints/queries to Supervisor/Revenue Officer for appropriate action.
Distributes bills and other notices to customers as required.
Assist disconnection/reconnection personnel in locating customers
Report water wastage, revisit and verify that customers comply with the company’s policy
Report any change in the use of property from Residential to Non Residential or vice versa.
Check to ensure that water meters are functioning and report all malfunctioning meters to the Supervisor.
Check and report promptly from the list provided, whether customers who were disconnected illegally reconnected their service.
Performs other related duties and responsibilities consistent with the purpose and level of the post.
The Georgetown Sewerage and Water Commission was established on the 23rd March 1929 to provide for the completion of the Sewerage Works of Georgetown. Its objectives were to establish a body of Commissioners to control maintain and manage the Sewerage System and Waterworks of Georgetown; and to provide for the maintenance thereof. GS&WC was responsible for Central Georgetown. The Georgetown Sewerage and Water Amendment Act Number 4 of 1994 made the GS&WC an autonomous public sector institution under the control of the Minister of Works and Communications.
The Guyana Water Authority (GUYWA) was established under the Guyana Water Authority Act Chapter 55:01 of 1972. Its main activities included the construction, operation and maintenance of water distribution systems in order to supply potable water to the public. Prior to the establishment of the Authority, responsibility for the water sector was that of the Pure Water Supply Division of the Ministry of Works.
The Guyana Water Authority was responsible for delivering water to the suburban, Rural and the Hinterland regions excluding Linden and those areas supplied by the Sugar Industry Labour Welfare Fund Committee.
The Guyana Water Incorporated (GWI) was established, resulting from the merger of the Guyana Water Authority (Guywa) and the Georgetown Sewerage and Water Commissioners (GS&WC), on May 30, 2002. Thus, GWI is responsible for the previously divided responsibilities of GUYWA and GS&WC.