The Key Account Manager is responsible for business retention and development, including tactical and strategic responsibilities. Continually look for opportunities to improve our day-to-day execution of the service we deliver to our clients, as well as identify business development opportunities that will increase annual net revenue contribution.
Minimum Five years experience in the industry, or a related service industry
Experience in International logistics
Bachelor's degree in Business Management/ Administration, Economics or related career
Exceptional organizational skills to manage multiple projects, prioritize tasks, and meet deadlines. Attention to detail and ability to work under pressure.
Excellent verbal and written communication skills. Ability to lead and motivate cross-functional teams, resolve conflicts, and negotiate with stakeholders.
Engage Sales and Operations to participate in client meetings, presentations, and business reviews
When necessary, travel within region to visit accounts/account sites and Crane Worldwide offices to review procedures and maintain customer information/satisfaction
Update status of progress on business opportunities
Continuously focus on penetrating other areas of the business for additional support and to uncover additional business opportunities
Ensure all company policies and regulatory requirements are adhered to.
Create a business development plan with short- and long-term business objectives, initiatives, and quantified value-added contributions