Customer Service Representative who is excellent at multitasking with exceptional communication, problem solving and time management skills.
5 CXC passes inclusive of English Language and Mathematics.
Computer Literate.
Have excellent communication and interpersonal skills.
Knowledge of the products and services offered by GKRS.
Positive and enthusiastic work attitude.
Active listener with an attitude for service.
Excellent rapport with customer and staff, and ability to relate to all levels of position and authority.
Previous work experience in a Call Centre would be an asset.
To address customer queries
To resolve customer complaints, collecting accurately all information relevant for resolution and ensuring timely feedback is given to the customer.
To handle difficult situations with the highest level of professionalism.
To perform duties in an effort to allow the company to achieve and maintain the performance standards that have been set.