We are looking for enthusiastic and customer-focused Promotional Assistants to support the launch of our client's new fast-food ordering and delivery app. This is a temporary, part-time position requiring 4 hours per day for the duration of the promotional campaign. The primary responsibility is to engage customers in-store, encourage them to download the app, assist them with registration, and guide them through completing their first transaction.
· Previous customer service experience.
· Friendly, outgoing, and confident personality.
· Excellent communication and interpersonal skills.
· Comfortable approaching and engaging customers.
· Basic knowledge of smartphones and mobile applications.
· Strong teamwork skills and willingness to collaborate with store staff.
· Reliable, punctual, and target driven.
· Sales or promotional experience is an advantage but not required.
· Actively engage customers visiting the restaurant in a friendly and professional manner.
· Promote the features and benefits of the client's ordering and delivery app.
· Assist customers with downloading and registering on the app using their smartphones.
· Encourage and support customers in placing their first order through the app.
· Answer basic questions about the app and its features.
· Meet daily and weekly sign-up and transaction targets.
· Accurately record app downloads, registrations, and completed transactions.
· Work collaboratively with the restaurant team to ensure a positive customer experience.
· Always represent the company and client professionally.