Store Manager

fulltime

Job Location

Lot 90 East Henrietta, Essequibo Coast, Guyana

Description

We are looking for a Store Manager to drive sales performance, develop and motivate the sales team, and strategically grow our market presence through effective leadership, strong customer relationship management, and the implementation of targeted sales strategies.

Requirements

• Proven track record of sales team leadership

• Strong understanding of sales techniques and customer relationship management

• Excellent communication and interpersonal skills

• Proficiency in CRM software and sales analytics tools

Responsibilities

Sales Leadership

·         Develop and implement comprehensive sales strategies aligned with company objectives

·         Set and manage sales targets for individual team members and the entire sales department

·         Coach, mentor, and train sales representatives to improve performance

·         Conduct regular performance reviews and provide constructive feedback

·         Identify and recruit top sales talent

Sales Performance

·         Achieve monthly, quarterly, and annual sales targets

·         Analyze sales data and market trends to optimize sales strategies

·         Prepare detailed sales reports and forecasts

·         Manage sales pipeline and ensure accurate sales tracking

·         Develop and maintain relationships with key clients and potential customers

Customer Relationship Management

·         Oversee complex sales negotiations

·         Resolve customer escalations and ensure high levels of customer satisfaction

·         Represent the company at industry conferences and networking events

·         Develop and maintain strategic partnerships

Business Development

·         Identify new market opportunities

·         Expand customer base through targeted prospecting

·         Develop and implement cross-selling and upselling strategies

·         Collaborate with marketing to create effective promotional campaigns

Marketing Leadership

·         Develop and implement strategic marketing plans to increase brand visibility and sales.

·         Oversee digital and traditional marketing campaigns, ensuring maximum reach and

engagement.

·         Train, mentor, and guide the marketing team to improve campaign execution and creativity.

·         Analyze market trends, customer behavior, and competitor strategies to refine marketing

efforts.

·         Track and evaluate campaign performance, using data-driven insights to optimize results.


A Job By

Silvie's Industrial Solutions

Overview

Who we are…
Our original name, Silvie’s Variety Store, has been in operation since 1972 providing products such as Automobile and Motorcycle parts. We have since changed our name to Silvie’s Industrial Solutions and diversified into Hardware, Electrical and Industrial Products. We are ISO certified, as we believe in continuously raising the standard of our operations.
Our Hadfield Street location attracts customers in the gold mining, construction, vulcanizing and manufacturing industries, etc. while our High Street location handles the motor spares section of the organization. We provide all replacement parts for the items we sell and we have the best after sales service in Guyana. We employ over 30 trained problem solvers who are dedicated to serving our customers and warranty is extended on all items except engines.

We are conveniently located in the heart of the city, and close to many of the bus parks. Free delivery is offered around Georgetown. We have a repair department that can handle any item that needs repairing or servicing. Customers can place their orders via telephone, WhatsApp or our website at www.silviesonline.com. We offer a layaway plan of 3 months. Some of our most selling items are food processing, agriculture equipment, diesel and gasoline engines, cement mixers, generators, woodworking equipment, water pumps, pressure washers, hoses, v-belts and a variety of parts and quality items to choose from.

We are open for business from Monday to Friday from 8:15 a.m. to 4:00 p.m. and Saturday from 8:30 a.m. to 12:30 p.m.

Company Vision
To create an abundant life for our internal and external partners through exceptional products and services.

Company Mission
Through our culture of support to our trustworthy team members, we will position Silvie’s as the Caribbean’s leading supplier of domestic and industrial equipment backed by exceptional after-sales service.

Silvie's DNA:
EXCELLENCE, RESPECT, HUMILITY, HONESTY, PERSONAL GROWTH & SERVANT LEADERSHIP.

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