Customer Care Representative

fulltime

Job Location

Georgetown

Description

The Customer Care Representative offers support to the Customer Care Department in Guyana and the territories by providing information in response to inquiries about products and services.

Requirements

Five (5) CXC subjects inclusive of Mathematics and English Grades 1 -3

Basic Accounting knowledge

Experience in Customer Service would be an asset

Must be proficient in Microsoft Word and Excel

Responsibilities

Processing financial transactions such as policy changes, expired benefits etc

Processing non-financial transactions such as assisting with loans, withdrawals and surrenders.


A Job By

Demerara Mutual Life Assurance Society Limited

Overview

Demerara Mutual Assurance Society is one of the main providers of Life, Motor, Fire, Health, loss, and other financial indemnities in Guyana where the society is headquartered. The Caribbean islands of St. Lucia, St. Vincent & the Grenadines, and Grenada are also home to DM. Its mark of distinction is the solid security and protection provided to more than four (4) generations (approximately 131 years) of Caribbean peoples. DM has evolved appreciably from its 1891 inception as a carrier of Life Assurance indemnities, to a full-fledged financial institution in this new millennium. The areas of coverage have grown to encompass group and individual health, travel, plus financial coverage for the more delicate aspects of life and living. DM continues to venture and expand its operating territory in the financial marketplace.
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