The Sales Representative/Driver is responsible for promoting and selling company products while ensuring timely and efficient delivery of goods to customers. The role combines sales activities, customer service, route management, and safe vehicle operation to support business growth and customer satisfaction.
Qualifications & Experience:
Previous experience in sales, distribution, or route sales preferred.
Valid driver’s license with a Motor Lorry class and a clean driving record.
Experience operating company vehicles.
Knowledge of local routes and customer service practices is an asset.
Skills & Competencies:
Strong sales and customer service skills.
Good communication and negotiation abilities.
Ability to work independently and manage assigned routes.
Good time management and organizational skills.
Ability to handle cash and sales documentation accurately.
Safe driving skills and knowledge of delivery procedures.
Ability to lift and handle products safely.
Key Performance Areas:
Achievement of sales targets.
Customer satisfaction and retention.
Accurate order processing and reporting.
Timely and safe delivery of products.
Proper care of company vehicle and assets.
Promote and sell company products to existing and potential customers.
Develop and maintain strong customer relationships to increase sales opportunities.
Visit assigned customers and follow scheduled sales routes.
Identify customer needs and recommend suitable products.
Prepare sales orders and ensure accurate documentation of transactions.
Deliver products to customers in a safe and timely manner.
Collect payments and submit sales documents, cash, and reports according to company procedures.
Ensure proper handling and storage of products during transportation.
Monitor customer feedback and report issues or concerns to management.
Conduct daily vehicle inspections and report maintenance issues.
Maintain a valid driver’s license and operate company vehicles responsibly.
Follow traffic regulations, company policies, and health and safety procedures.
Complete daily sales, delivery, and route reports.