Talent Acquisition and HR Senior - Remote

The Talent Acquisition and HR Agent is responsible for leading recruitment efforts and managing core human resources functions to attract, hire, develop, and retain top talent. This role oversees the full recruitment lifecycle, including workforce planning, sourcing, interviewing, onboarding, and employer branding, while ensuring compliance with HR policies, labor regulations, and organizational objectives.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Quality Management, or a related field (preferred).

• Relevant certifications such as ISO 9001 Quality Management Certification or HR Certification (SHRM, CIPD, or equivalent).

• Additional training in Process Improvement (Six Sigma, Lean Management) is a plus.

Experience

• Minimum 1-2 years of experience in Talent Acquisition, or a related role.

• Proven experience in conducting audits, compliance reviews, and process optimization.

• Demonstrated ability to manage recruitment cycles, including sourcing, interviewing, and onboarding.

• Strong background in data analytics, KPI tracking, and report generation.

• Experience in developing and implementing training programs to enhance employee performance.

Skills

• Analytical & Problem-Solving: Ability to assess operational challenges and propose efficient solutions.

• Communication & Interpersonal: Strong ability to collaborate across departments and engage with stakeholders.

• Attention to Detail: Meticulous documentation and quality review to ensure compliance with standards.

• Strategic Thinking: Ability to align QA/QC initiatives with company objectives.

• Leadership & Team Management: Expertise in leading teams and guiding workforce development.

• Technical Proficiency: Familiarity with HR software, auditing tools, and reporting platforms.

• Adaptability & Continuous Improvement: Willingness to evolve with industry trends and contribute to organizational success.

Key Responsibilities & Duties (But not limited to)

1. Quality Assurance & Quality Control (QA/QC):

• Develop, implement, and monitor quality assurance strategies to ensure compliance with industry standards, regulations, and company policies.

• Conduct regular audits and reviews to identify operational inefficiencies and recommend corrective actions.

• Manage the documentation and reporting of quality-related data, including metrics and key performance indicators (KPIs).

• Oversee product/service testing processes and validate their consistency with established quality benchmarks.

• Partner with client operations teams to ensure continuous process improvement and reduce quality-related risks.

2. Talent Acquisition:

• Design and execute recruitment strategies to attract, assess, and hire top talent aligned with the company’s culture and objectives.

• Lead end-to-end recruitment processes, including job advertising, candidate sourcing, interviewing, and onboarding.

• Collaborate with department heads to anticipate staffing needs and maintain a robust talent pipeline.

• Build strong relationships with external recruiters, agencies, and professional networks to enhance the company's talent acquisition efforts.

• Implement diversity and inclusion practices in all aspects of the hiring process.

Reporting Responsibilities

• Reporting to: The Country Manager and the CEO of the company.

• Report Details:

  • To Country Manager:

    • Regular updates on operational quality metrics, audit outcomes, and ongoing corrective action plans.

    • Recruitment progress reports, including hiring outcomes and candidate pipeline health.

  • To CEO:

    • High-level summaries of quality assurance effectiveness and alignment with company goals.

    • Strategic insights on talent acquisition trends and their impact on organizational growth.

Reports should include data-driven insights, actionable recommendations, and performance metrics to support executive decision-making