Technical Support Representative

BE PART OF OUR TEAM!

We are an IT products and service provider to Corporate / Government Clients in Guyana providing solutions for the following companies: IBM, Lenovo, Cisco, Fortinet, Diebold, Lexmark, etc.

We are expanding our Technical/Service Team for Guyana's growing economy and are looking for dynamic and hardworking individuals to be part of this team.

Primary Job Role: Installation, diagnosis and repair of ATMs, servers, printers, desktop hardware, CCTV equipment, etc.

a. Degree or Diploma – Computer Science or related studies.

b. COMPTIA, A+, Network + or Equivalent Cisco/Fortinet Certifications

c. equivalent qualification (s) with minimum of 1 year experience.

d. knowledge in ATM service.

Experience in the repair/maintenance of any of the above products.

ATM service experience will be an advantage.

A vehicle as the job entails travelling to customer sites for service.

Available to travel across the coastland and some interior locations.

To provide warranty and support services for the hardware sold. Some software support is required.

Work with team members to install new hardware

Support technical team on new IT implementation projects