Shift Supervisor (Service Stations)

The Shift Supervisor is responsible for supervising the activities at the Service Station on rotating shifts. This role focuses on overseeing fuel and product sales, monitoring equipment, and safety adherence, managing daily shift operations, and ensuring exceptional customer service and operational standards.

Education: Diploma in Marketing, Finance, Public Administration or Business Management

Experience: three (3) years in supervisory capacity inclusive of customer service and knowledge of Petroleum products

Skills & Attributes: leadership and supervisory skills, attention to detail, strong communication, analytical and problem-solving skills

Ability to motivate staff and foster harmonious working relationships,

• Assign and supervise Service Station staff on rotating shifts to sell fuel, lubricants, Castrol products, and automotive accessories.

• Monitor pump readings, dip storage tanks to verify stock levels, and oversee product orders and deliveries to prevent shortages or spillage.

• Ensure strict adherence to company Health and Safety policies, government regulations, and safety garment requirements during shifts.

• Oversee cash handling, reconcile register drawers, check cash and stock sheets, and verify cash for bank deposits.

• Prepare daily shift summary report of all sales and movement of main product, and manage administrative duties.

• Inspect station equipment, storage tanks, and lines regularly, reporting faults or arranging maintenance as required.