It Technician

JSB Investments Inc, are looking for a skilled IT Technician to join our dynamic team. The ideal candidate will provide technical support, troubleshoot issues, and help maintain our IT infrastructure, ensuring seamless operations across the organization. If you are passionate about technology and providing exceptional support, we’d love to hear from you!

• Previous experience in a technical support role is preferred.

• Excellent problem-solving skills and attention to detail.

• Strong communication skills and the ability to work effectively with diverse teams.

• Desire to Grow Skillset

• High School Graduate with Emphasis on It Related Subjects

• Enjoys Both Hardware and Software Aspects of Job

Diagnose and resolve hardware, software, and network issues.

Perform regular updates and maintenance on servers, workstations, and network equipment.

Install and configure new hardware and software.

Set up user accounts and manage permissions.

Maintain accurate records of support requests, resolutions, and IT inventory.

Create and update technical documentation and user manuals

Assist in managing and monitoring network performance and security.

Troubleshoot connectivity issues and resolve them promptly.