Data & IT Support Assistant

fulltime

Job Location

Georgetown

Description

The Data & IT Support Assistant provides support to business units, offering troubleshooting in basic hardware, software and connectivity issues.

Requirements

5 CSEC subjects grade 1-3, inclusive of Mathematics and English

IT or EDPM (preferred)

Computer literate with working knowledge of Microsoft Excel or Word

Strong attention to detail, good communication skills and customer service mindset

Basic scripting in Python would be an asset

Responsibilities

Create, clean and format data extracts and reports in Microsoft Excel.

Use common formula/functions.

Document simple procedures and maintain a repository of report templates.

Assist staff with basic hardware /software issues.

Troubleshoot minor network/connectivity issues (Wi-Fi/LAN).

A Job By

Demerara Mutual Life Assurance Society Limited

Overview

Demerara Mutual Assurance Society is one of the main providers of Life, Motor, Fire, Health, loss, and other financial indemnities in Guyana where the society is headquartered. The Caribbean islands of St. Lucia, St. Vincent & the Grenadines, and Grenada are also home to DM. Its mark of distinction is the solid security and protection provided to more than four (4) generations (approximately 131 years) of Caribbean peoples. DM has evolved appreciably from its 1891 inception as a carrier of Life Assurance indemnities, to a full-fledged financial institution in this new millennium. The areas of coverage have grown to encompass group and individual health, travel, plus financial coverage for the more delicate aspects of life and living. DM continues to venture and expand its operating territory in the financial marketplace.

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