Operation Manager

The Operations Manager is responsible for overseeing the end-to-end delivery of SANY heavy machinery solutions across Guyana. This role demands a strategic leader who can synchronize sales, after-sales service, spare parts logistics, and technical support to ensure UMS remains the premier partner for the construction, mining, agriculture, and transportation sectors.

Required Qualifications & Skills

• Experience: 7+ years in operations management, specifically within heavy equipment, automotive, or industrial machinery sectors.

• Education: Degree in Mechanical Engineering, Business Administration, or Supply Chain Management.

• Industry Knowledge: Deep understanding of the Guyanese landscape, particularly the mining and construction sectors.

• Technical Proficiency: Familiarity with ERP software and heavy machinery diagnostic tools.

• Leadership: Proven ability to manage diverse teams and complex logistics in a high-growth market.

Strategic Fleet & Inventory Management

• Oversee the procurement and inventory levels of SANY machinery (excavators, cranes, rollers, etc.) to meet market demand.

• Manage the spare parts supply chain to minimize "Equipment Down Time" (EDT) for clients in remote mining and agricultural locations.

• Implement digital tracking systems for inventory and fleet movement.

Service & Maintenance Excellence

• Lead the technical service department to ensure all equipment is maintained to SANY’s global standards.

• Develop and oversee preventative maintenance programs and warranty claim processes.

• Ensure rapid-response mobile service teams are equipped for on-site repairs in challenging terrains.

Business Process & Innovation

• Streamline operational workflows to improve efficiency from initial inquiry to final delivery.

• Leverage SANY’s "innovative" edge by introducing telematics and remote monitoring solutions to Guyanese clients.

• Ensure compliance with local Guyanese regulations and international safety standards.

Team Leadership & Development

• Recruit, train, and mentor a high-performance team of technicians, logistics coordinators, and administrative staff.

• Foster a culture of "reliability" and "customer-first" service within the operations department.

Required Qualifications & Skills

• Experience: 7+ years in operations management, specifically within heavy equipment, automotive, or industrial machinery sectors.

• Education: Degree in Mechanical Engineering, Business Administration, or Supply Chain Management.

• Industry Knowledge: Deep understanding of the Guyanese landscape, particularly the mining and construction sectors.

• Technical Proficiency: Familiarity with ERP software and heavy machinery diagnostic tools.

• Leadership: Proven ability to manage diverse teams and complex logistics in a high-growth market.