Repairs Supervisor

• Inventory management – ensure all damaged products are striped and sorted in an organized, easy-to-find manner.
• Weekly planning and strategizing meeting
• Self-development – develop a personal growth plan and follow it
• HSSE- ensure all assigned PPE is used when conducting work-related activities within the repairs centre and company
• Attend all department and company meetings and training

• 5 CXC Subjects
• Computer literate
• Minimum work experience of 2 years
• Diploma or certificates in Electrical or Mechanical Engineer/ Technician Certificates

1. Investigate and repair all products – within 24 hrs.

2. Customer service - internal and external (zero customer complaints)

3. Building maintenance - weekly and monthly( ensure the smooth

  Functioning of the building)

4. Training- other team members – 2 hours of training per week

5. Coaching team members - 30 min twice a month

6. Plan and organize department work with the team – monitor and give feedback to team members & Management as required

7. Produce weekly reports for yourself and team members on the KPI achieved to HR Department.

8. Product/Repair knowledge - learn to repair 14 new items / Problems per month, and produce reports for personal files.