SKILLEDGUYANESE.COM Repairs Supervisor
Job Location
Description
- Inventory management – ensure all damaged products are striped and sorted in an organized, easy-to-find manner.
- Weekly planning and strategizing meeting
- Self-development – develop a personal growth plan and follow it
- HSSE- ensure all assigned PPE is used when conducting work-related activities within the repairs centre and company
- Attend all department and company meetings and training
Requirements
- 5 CXC Subjects
- Computer literate
- Minimum work experience of 2 years
- Diploma or certificates in Electrical or Mechanical Engineer/ Technician Certificates
Responsibilities
1. Investigate and repair all products – within 24 hrs.
2. Customer service - internal and external (zero customer complaints)
3. Building maintenance - weekly and monthly( ensure the smooth
Functioning of the building)
4. Training- other team members – 2 hours of training per week
5. Coaching team members - 30 min twice a month
6. Plan and organize department work with the team – monitor and give feedback to team members & Management as required
7. Produce weekly reports for yourself and team members on the KPI achieved to HR Department.
8. Product/Repair knowledge - learn to repair 14 new items / Problems per month, and produce reports for personal files.
Silvie's Industrial Solutions
Overview
Who we are…
Our original name, Silvie’s Variety Store, has been in operation since 1972 providing products such as Automobile and Motorcycle parts. We have since changed our name to Silvie’s Industrial Solutions and diversified into Hardware, Electrical and Industrial Products. We are ISO certified, as we believe in continuously raising the standard of our operations.
Our Hadfield Street location attracts customers in the gold mining, construction, vulcanizing and manufacturing industries, etc. while our High Street location handles the motor spares section of the organization. We provide all replacement parts for the items we sell and we have the best after sales service in Guyana. We employ over 30 trained problem solvers who are dedicated to serving our customers and warranty is extended on all items except engines.
We are conveniently located in the heart of the city, and close to many of the bus parks. Free delivery is offered around Georgetown. We have a repair department that can handle any item that needs repairing or servicing. Customers can place their orders via telephone, WhatsApp or our website at www.silviesonline.com. We offer a layaway plan of 3 months. Some of our most selling items are food processing, agriculture equipment, diesel and gasoline engines, cement mixers, generators, woodworking equipment, water pumps, pressure washers, hoses, v-belts and a variety of parts and quality items to choose from.
We are open for business from Monday to Friday from 8:15 a.m. to 4:00 p.m. and Saturday from 8:30 a.m. to 12:30 p.m.
Company Vision
To create an abundant life for our internal and external partners through exceptional products and services.
Company Mission
Through our culture of support to our trustworthy team members, we will position Silvie’s as the Caribbean’s leading supplier of domestic and industrial equipment backed by exceptional after-sales service.
Silvie's DNA:
EXCELLENCE, RESPECT, HUMILITY, HONESTY, PERSONAL GROWTH & SERVANT LEADERSHIP.