Broker Officer

fulltime

Job Location

27 Hadfield Street, Georgetown

Description

The Freight Broker matches shipper with transportation services in order to transport goods and vice versa.  He/She is responsible for pairing authorized and reliable transportation carriers to the shippers; through utilizing the tools available to validate the carrier and coordinating all of the shipping needs for many companies.

Requirements

  • 2+ years’ experience as a Broker. Operations Management experience would be an asset.
  • 5 successful passes or more at CSEC or equivalent. Diploma in a related field preferred.
  • Good working knowledge of Microsoft Office Suite (Word, Excel, Outlook)
  • A strong work ethic
  • Outstanding people skills
  • Protect company and customer information in accordance with company policies and procedures.

FREIGHT BROKER SKILLS:

  • Excellent verbal and written communication skills
  • Ability to work well under various stressful and time sensitive situations.
  • Strong attention to detail
  • Able to multi-task and prioritize assigned tasks in a fast-paced environment
  • Possess professional and courteous demeanor
  • Able to quickly adapt to changing circumstances.

 

Responsibilities

  • Freight Brokers are required to apply the ‘Cradle to the Grave’ approach
    • Locate suitable transportation carrier to facilitate freight movement from point of origin to destination.
  • Based on assigned locations, build a database of carriers through daily prospecting to facilitate efficient and prompt movement of customers’ freight
    • Database should include carriers with capacity for the following:
      • Power Only
      • Dry vans
      • Reefers
      • Drop trailers
      • Specialty equipment (Flatbed, Step decks and heavy haulers )

 

  • Create the loads under correct customer category
  • Accurately build and close off all jb within the system
  • Ensure the database is updated to reflect customers required information
  • Maintain carrier database
  • Ensure each carrier insurance data is updated within the system during setup
  • Screen carrier reviews for unacceptable behaviors before onboarding a carrier
  • Follow up on carrier payments with the relevant personnel
  • Complete weekly carrier performance review and submit to relevant personnel
  • Ensure carriers submit PODs within the specified time based on the customer’s requirement
  • Build a database of manufacturers/distributors through daily prospecting to cater for opportunity to increase freight movement
  • Communicate with customer on delays with any shipment
  • Customer should be informed of any delay or setbacks of load movement to minimize further escalation
  • Ensure every driver is setup using the required system
  • In the process of booking a load, brokers ensure that carriers understand the importance of tracking the shipment
  • Accurately update database with the required data

 


A Job By

Express International Incorporated

Overview

An outsourcing company dedicated to supplying all of the needs of trucking companies around the globe through the use of experienced support personnel and technology.
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