The pharmacy technician will work directly under the supervision of a licensed pharmacist to dispense both prescription and over-the-counter medicine to patients. He/she will be responsible for checking and evaluating written prescriptions, as well as recording and verifying patient information while maintaining confidentiality and compliance with pharmaceutical regulations. This role requires the candidate to be trustworthy and possess the ability to work efficiently without sacrificing accuracy.
Education & Qualifications
· Minimum 5 subjects at CSEC or CXC including Mathematics and English
· Must be licensed with the Pharmacy Council of Guyana
· 2+ years of community/hospital pharmacy experience.
· Knowledge of Microsoft Office Suite primarily Excel, Word, and Outlook.
· Customer service experience
Knowledge & Skills
· Excellent communication skills, both written and verbal.
· Strong attention to detail.
· Excellent organizational and analytical skills, and ability to multi-task.
· High level of integrity and compassion
· Willingness to work flexible schedule, including extended days, holidays, evenings, and weekends.
· Ability to work in a start-up environment.
· Demonstrated relationship building skills.
This position is “hands on” and includes but not limited to the following essential duties:
· Receive and evaluate prescriptions for completeness and accuracy.
· Process customer transactions accurately and efficiently using point-of-sale (POS) systems.
· Follow cash handling procedures and reconcile cash drawers at the end of each shift.
· Assist the pharmacist in packaging medications according to prescription orders and label prescription containers accurately with necessary information.
· Assist the pharmacist to maintain inventory by restocking medications, checking expiration dates, and segregating expired medications.
· Deliver quality customer service to patients, respond to inquiries, questions, or requests, and refer them to the pharmacist for medical information.
· Maintain cleanliness and organization of the pharmacy area, including workstations and storage areas.
· Adhere to pharmacy regulations and policies, including but not limited to those related to patient confidentiality and safety.
· Keep accurate records including but not limited to pharmacy files, patient records, inventories, and registry of controlled drugs.
· Keeping informed about current legislation relating to the pharmaceutical industry. Stay up to date with emerging trends in the pharmaceutical and OTC retail industries.
· Protect organization’s value by always keeping information confidential.
· Complete any special assignments or other tasks as may be assigned from time to time.
DIRECT REPORTS
• This position may have direct reports.
Future Care Alliance Inc. is a purpose-driven Guyanese-owned company, and is the parent company of Future Care Pharmacy, which is a new, state-of-the-art, retail pharmacy located in Central Georgetown. The pharmacy is one of the businesses within the Future Care Alliance group of businesses and is focused on best-in-class customer service and experience. Future Care Pharmacy provides the widest range of prescription and over-the-counter medicines, medical devices, personal care products and other basic everyday needs.
As part of its unwavering commitment to delivering the best customer service, patient care and product lines, Future Care Pharmacy has invested heavily in technology and product portfolio which are designed to meet every need of its customer base. The Company has adopted a strategy of understanding the needs of its customers, finding the best, most affordable product lines and delivering an experience which leaves the customer completely satisfied.
Future Care Pharmacy is managed by a team of highly skilled and experienced professionals who are committed to the vision and culture of the company and whose skill and experience contribute to the overall success of the organization. New members of the team are trained and equipped with the tools necessary to deliver the company’s objectives and are provided with a pleasant and comfortable work environment. The Company’s executive leadership has set clear goals of ensuring diversity, equity and inclusion in its operations and promoting transparency at all levels in the organization.
As part of its commitment to giving back to the communities it serves, Future Care Alliance Inc. is steadfast in its support to programs that benefit all strata of society and is also committed to being an exemplary corporate citizen by adopting strategies aimed at sustaining and preserving the environment and contributing to the well-being of the communities which it serves.
All enquiries should be directed to info@futurecareco.com