IT Assistant

We are looking for a reliable and tech-savvy IT Assistant to join our growing team and support daily IT operations.

Qualifications:

• Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.

• 1–3 years of experience in IT support or similar role (fresh graduates with strong technical skills may also apply).

• Knowledge of Windows and/or macOS environments.

• Understanding of networking fundamentals (LAN/WAN, IP addressing, Wi-Fi).

• Strong problem-solving and customer service skills.

• Ability to work independently and as part of a team.

Key Responsibilities:

• Provide technical support to staff and student—troubleshoot hardware, software, and network issues.

• Install, configure, and maintain computer systems, printers, and related equipment.

• Assist in setting up user accounts, email configurations, and access permissions.

• Monitor and maintain the organization’s IT infrastructure and networks.

• Support IT team in implementing upgrades, security patches, and software updates.

• Maintain accurate documentation of IT assets, repairs, and system configurations.

• Provide on-site and remote support as needed.