Seeking a motivated and engaging Community Manager to help build and nurture an active online community. This role focuses on creating meaningful connections, encouraging engagement, and maintaining a positive experience for community members across digital platforms.

The ideal candidate is a strong communicator who enjoys interacting with people, managing conversations, and developing strategies that strengthen community relationships and long-term growth.

• 2+ years of experience in community management, social media management, customer engagement, or a related field.

• Excellent written and verbal communication skills.

• Strong interpersonal skills and ability to connect with diverse audiences.

• Ability to manage multiple conversations and tasks simultaneously.

• Familiarity with community platforms such as social media groups, forums, or online communities.

• Strong organizational and problem-solving abilities.

Preferred Skills

• Experience using social media management or community engagement tools.

• Ability to analyze engagement data and identify trends.

• Experience planning or supporting online events and activities.

• Creative thinking and the ability to encourage community participation.

Community Engagement

• Build and maintain an active and welcoming online community.

• Respond to comments, messages, and questions in a timely and professional manner.

• Encourage discussions and meaningful interactions among community members.

• Identify and support community advocates and active contributors.

Content & Communication

• Plan and manage a community content calendar.

• Create posts, announcements, updates, and interactive content.

• Ensure communication reflects a consistent and professional voice.

• Share relevant updates, initiatives, and announcements with the community.

Community Growth & Strategy

• Monitor engagement trends and community feedback.

• Support initiatives that increase participation and membership growth.

• Recommend improvements to community guidelines and engagement strategies.

• Track community performance metrics such as engagement and member activity.

Member Support

• Act as a bridge between the community and internal teams.

• Gather feedback and insights from community members.

• Help address concerns and ensure members feel heard and supported.

Events & Activities

• Assist in organizing virtual events, discussions, or live sessions.

• Encourage participation in community-driven initiatives.