Claims Coordinator

The Claims Coordinator is responsible for supporting the end-to-end claims process by coordinating documentation, ensuring timely processing, and serving as a liaison between claimants, adjusters, providers, and internal teams. This role requires strong attention to detail, organization, and customer service skills to ensure claims are handled accurately and efficiently.

• A minimum of 5 CXC Subjects including Mathematics and English Grades 1-3

• Relevant qualifications or studies in Business Administration or a related field

• 1–3 years of experience in claims processing, or a related field

• Strong organizational and time-management skills

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office

• Ability to handle confidential information with discretion

• Detail-oriented with strong problem-solving abilities

• Receive, review, and process incoming claims for accuracy, completeness, and compliance with company policies

• Track claim status and ensure timely follow-up and resolution

• Enter and maintain accurate claim data

• Assist with resolving claim discrepancies, denials, or escalations

• Ensure compliance with regulatory requirements, service-level agreements, and internal procedures

• Prepare reports, correspondence, and claim-related documentation as needed