SKILLEDGUYANESE.COM Customer Success Champion
Job Location
Description
We are looking for ‘Customer Success Champion’ to resolve customer queries through phone, chat, ticketing using customer relationship management (CRM) platforms. If you enjoy interacting with customers with a respectful, empathetic and problem-solving attitude, then this is your DREAM JOB!
Requirements
1 year experience in a Call Center environment
Ability to multi-task and navigate between multiple applications
Flexible team player – supports the team well and able to makeshift adjustments on short notice
Must have basic computer knowledge
Competent use of Microsoft Office – Excel, Outlook
Responsibilities
Maintaining a positive, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Clear Verbal Communication.
Active listening.
Ability to explain information simply — breaking down complex issues into easy‑to‑follow steps.
WeSolve CX Inc
Overview
WeSolveCX provides best-in-class solutions in call centre service, consulting, digital marketing and digital experience to companies in the Americas and the Caribbean. We have vacancies available and are looking for bright talent like you to join our diverse, multicultural and global team. We are headquartered in Georgetown, Guyana, and employ approximately 400 people.