Employee Relations Officer

NATURE AND SCOPE OF JOB

The Employee Relations Officer is responsible for the entire employee experience and performs a variety of duties to promote employee welfare, including resolving human relations issues and fostering employee morale and well-being. 

SHIFT DETAILS

Mon to Fri 8:30 AM to 5:30 PM

MINIMUM QUALIFICATION REQUIREMENTS:

•  Proven experience in a similar role.

• Certification in HR, social work, or psychology.

SKILLS:

• Outstanding interpersonal skills.

• Exceptional written and verbal communication.

• Good problem-solving ability.

• Confidentiality

• Time Management. 

DESCRIPTION OF DUTIES

• Responds to questions, requests, and concerns from employees and management regarding company and human resources programs, policies, and guidelines.

• Listens to and counsels employees regarding work, family, or personal problems.

• Explains company compensation and benefits programs, such as medical insurance, retirement, and savings plans, and enrols workers in specified programs.

• Arranges for employee recreational facilities and activities.

• Attends conferences and meetings as an employee-management liaison to facilitate communication between parties.

• Prepares reports, enters and updates medical insurance (NIS & private), and other personnel forms and records.

• Inspects and ensures working conditions for all employees are safe, clean, and comfortable.

• Accompanying employees to seek medical attention when injured or ill while at work.

• Conducting exit interviews.

• Managing employee complaints, escalating, and seeking management intervention.

• Use surveys, focus group discussions, and one-on-one sessions to get employee feedback and make recommendations to management.

• Planning and participating in CSR initiatives.

• Support with filing and other administrative tasks.

• Any other tasks are assigned.