Monitoring and Evaluation (M&E) Specialist

fulltime

Job Location

353 Cummings Street, North Cummingsburgs

Description

We are seeking a Monitoring and Evaluation (M&E) Specialist to lead and manage system-based monitoring, data analysis, and reporting across operational departments. This position plays a critical role in maintaining the integrity of internal systems, dashboards and performance metrics. The role also includes providing remote technical support to staff and ensuring accurate and timely reporting across platforms.

Requirements

  • Experience in working with cloud-based platforms or ERP/CRM systems

  • Previous remote support or helpdesk experience

  • Demonstrated ability to learn new systems and tools quickly

  • Proficient with tools such as Microsoft Word, Excel and Google Workspace

  • Strong analytical, technical troubleshooting and problem-solving skills

  • Excellent attention to detail and ability to spot inconsistencies in data

  • Effective communication skills, especially in providing remote guidance and support

  • Ability to work independently and prioritize tasks across multiple departments

Responsibilities

  • Monitor the performance of operational systems, data flows and reporting dashboards

  • Generate analytical reports and dashboards to support decision-making

  • Track trends, identify anomalies and escalate system issues proactively

  • Ensure reports are delivered on schedule and meet internal standards

  • Maintain documentation of system performance and reporting protocols

  • Provide remote support to staff on system usage, data entry issues and troubleshooting basic technical problems

  • Assist with onboarding and training users

  • Support teams in navigating dashboards and interpreting reports

  • Act as liaison between field users and IT/data management teams


A Job By

Elite Protection Services

Overview

Elite Protection Services is a provider of comprehensive security solutions tailored to meet the unique needs of indiviuals, businesses, and agencies. With a commimtment to excellence, professionalism, and innovation, we offer a wide range of services designed to ensure the safety and security of our clients.

More jobs by Elite Protection Services