We are currently seeking a Business Support Officer to provide support to our internal operations.
· Diploma and Business Administration or similar field.
· Exceptional communication skills.
· Proficient with computer usage and Microsoft Office applications.
· Strong organizational and time-management abilities.
· Attention to detail and a proactive approach to problem-solving.
· Ability to handle multiple tasks and prioritize effectively.
· Experience in a similar role is an asset.
· Greet clients/visitors and offer beverages.
· Answer the phone as the first point of contact/taking clear messages.
· Complete confirmation calls for seminars/trainings.
· Assist with preparation for seminars and trainings.
· Provide training support/registration at seminars and trainings.
· Collate feedback forms, call participants at scheduled times and forward reports to companies and colleagues.
· Schedule meetings as necessary.
· Assist with calendar and email management as needed.
· Update corporate training google sheets as necessary.
· Collate and distribute mail.
· Prepare communications, such as memos, emails, reports and other correspondence.
· Create and maintain filing systems, both electronic and physical.
· Assist with handling office tasks, such as filing, generating reports and presentations, setting up for meetings.
· Assist with making travel arrangements, such as booking, cars, and making hotel and restaurant reservations.
· Screening phone calls and routing callers to the appropriate party.
· Ensure regular coordination with students, ensure attendance in class, ensure the submissions are done on time. Reminding faculty about the classes.
· Ensure that the classroom and teaching aids are maintained.
· Assist in data entry and update the Customer Relationship Management (CRM) system.
· Prepare daily reports.
· Assist with reminding faculty members about class schedules and requirements.
· Maintaining classroom and teaching aids as needed.