Effectively manage the day to day operations of the branch.
At least five (5) CXC subjects inclusive of Mathematics and English.
At least four (4) years’ experience or equivalent with qualification higher than secondary school or six (6) years’ experience without tertiary education.
Mechanical or technical equipment background would be an asset.
Good interpersonal skills with a strong customer service focus.
Good communication, analytical and organizational skills.
Computer skills and knowledge of Microsoft Office is a must.
Self-motivated and able to adapt to changing priority schedules.
Must be active/proactive.
Must be able to work with tools.
Conduct presentations to promote and sell Caterpillar products, parts and service through our branch.
Quote customers for all parts and service work and follow up on same.
Invoice customers for the sales of the branch.
Follow up on service repairs being conducted in our shop with the supervisors, especially quoted jobs.
Promote the services offered by the company including component repairs, field services and maintenance contracts.
Keep updated on all Caterpillar Service Letters relating to recalls or service updates.
Maintain relationship with MACORP marketing staff for promotional input on Caterpillar products through our Dealership.
Monitor and compare any competitor literature or advertising.
Handle customer disputes in a fair and equitable manner; follow up on any customer issues.
Promote the sale of new and Reman Caterpillar components and work tools.
Plan and execute visits to customers’ locations both in the interior and office using OLGA information as a guide.
Monitor and assist the company in collecting customer payments, outstanding balances, parts delivery, outstanding cores and parts returns.
Submit all commissions and claims in a prompt manner.
Ensure that the branch monthly sales budget is met.
Control branch expenses.
Ensure there is adequate inventory at all times.
Ensure the branch's operation adheres to contamination control guidelines.
Ensure the inventory discrepancies are low.
Manage the branch’s operations on a day to day basis with a general overview of the warehouse clerk duties.
Machinery Corporation of Guyana Limited (MACORP) was founded in 1993 by GECOLSA a well known CATERPILLAR dealer in South America with operations in Colombia, Bahamas and some other countries with related businesses. MACORP was established by being awarded by CATERPILLAR as the only Authorized Caterpillar Dealer in Guyana. The bid of MACORP was selected from several other Companies’ bids. Companies with long and proven experience as dealers of CATERPILLAR and other manufacturers’ product line of heavy equipment. In 2018, MACORP celebrated 25 years of service to Guyana. Through all its years of operation in Guyana, MACORP has been very active in the country’s development, contributing directly with technical support and equipment supply to the most important productive sectors – Mining, Agriculture, Road construction, basic industry, Marine, Forestry and Electric Power Generation.