Product Support Advisor


Job Location

Providence, East Bank Demerara


Sell 'Products Support' products (parts, services and training) face to face to assigned customers.


· At least five (5) subjects CXC.

· Diploma in Marketing or Technical Certificate in Mechanical and Electrical Engineering.

· At least one (1) year experience in Marketing or three (3) years in technical sales.

· Competent in Microsoft Office.

· Must have a Driver’s license with own vehicle.

· Good communication and interpersonal skills with a strong customer service focus.


· Conduct presentations to promote and sell all products, parts and services.

· Quote customers for parts and service work and follow up until delivery.

· Update customer’s machine population in the system.

· Submit weekly and monthly report of activities to supervisor.

· Handle customer disputes in a fair and equitable manner and follow up on issues closely.

· Support the Branch Administrators.

· Assist with Parts Counter duties when required.

· Advise customers about promotions and discounts.

A Job By

Machinery Corporation of Guyana Ltd.


Machinery Corporation of Guyana Limited (MACORP) was founded in 1993 by GECOLSA a well known CATERPILLAR dealer in South America with operations in Colombia, Bahamas and some other countries with related businesses. MACORP was established by being awarded by CATERPILLAR as the only Authorized Caterpillar Dealer in Guyana. The bid of MACORP was selected from several other Companies’ bids. Companies with long and proven experience as dealers of CATERPILLAR and other manufacturers’ product line of heavy equipment. In 2018, MACORP celebrated 25 years of service to Guyana. Through all its years of operation in Guyana, MACORP has been very active in the country’s development, contributing directly with technical support and equipment supply to the most important productive sectors – Mining, Agriculture, Road construction, basic industry, Marine, Forestry and Electric Power Generation.

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