IT Technician

• Diploma in Computer Science, engineering or relevant field

• Certification as IT technician or actively pursuing one would be an asset (e.g. CompTIA A+, Microsoft Certified IT Professional)

• 1+ years' experience

• Excellent diagnostic and problem-solving skills

• Excellent oral and written communication skills

• Outstanding organizational and time-management skills

• Thorough understanding of diverse computer systems and networks

• Great knowledge of internet security and data privacy principles

• Entry level candidates are welcome to apply.

(Include but not limited to)

• Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
• Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Install and configure appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders