SKILLEDGUYANESE.COM Logistics Agent (Handling of Cargo)
Job Location
Description
Ensuring that all aspects of customer service and care are applied when handling customer packages.
IF APPLYING, PLEASE BE SURE TO CHECK YOUR EMAIL BY THE NEXT BUSINESS DAY FOR THE FIRST PHASE OF THE INTERVIEW PROCESS.
Requirements
General skills required:
1) Ability to comfortably lift up to 50 pounds.
2) Must be articulate with good written and comprehension skills.
3) Great attention to detail.
4) Fast learner as it is an environment with a quick pace.
5) Computer literate.
6) Must be comfortable being on your feet for prolonged periods.
Prior working experience of 2 years or more required*
Responsibilities
Receiving, unpacking, scanning, & organizing cargo according to outlined procedures.
Ensuring the cargo area is neatly organised and tidy at all times. This includes breaking down and disposing of boxes according to the schedule.
Tracking shipments using company-provided cargo software and manifests.
Handling cargo carefully to prevent loss, damage, contamination, or injury.
Preparing cargo for delivery and office pickup. Ensuring that all cargo delivered or picked up by customers are recorded.
Directly responsible for ensuring customers collect packages, and includes contacting customers to notify them of the availability of packages.
Support branch transfers as directed by the Team Leader and Manager, as well as delivery preparation with a high level of accuracy.
Supporting drivers, customer-service representatives, and other operations employees.
Monitoring cargo storage areas and ensuring shipments are placed in the correct location.
Meeting established targets for accuracy, processing time, customer service, and cargo handling.
Reporting damaged packages, equipment, and security concerns immediately.