Manage the daily operational activities of Beverage Sales/Pre-Seller Supervisors and their subordinates; monitor sales performance, quality and customer service standards; maintain job performance and housekeeping practices.
Diploma in Marketing
OR
Degree in Economics / Management
3-5 Years Work Related Experience
Deal with complaints and suggestions referred by the Customer / Consumer Response Officer within the established time frame
Provide advice to customers on proper storage, use and handling of products.
Collaborate with Quality Control Department to resolve product complaints.
Take corrective action to resolve product and service complaints and monitor the adherence to corrective action within the recommended time - frame