Billing Clerk

About GTNova Freight and Logistics

GTNova Freight and Logistics is a growing freight and logistics company committed to providing reliable, efficient, and customer-focused shipping solutions. As our operations continue to expand, we are seeking a detail-oriented and organized Billing Clerk to join our team.

The successful candidate will play an important role in ensuring that customer invoices are prepared accurately and on time, billing records are maintained properly, and discrepancies are identified and resolved promptly.

The Billing Clerk will be responsible for the day-to-day processing of customer billing and related administrative activities. This position requires a high level of accuracy, strong organizational skills, and the ability to work closely with the Operations, Customer Service, and Finance teams.

The ideal candidate is someone who is comfortable working with numbers and documentation, can manage multiple priorities, and understands the importance of accurate and timely billing in a freight and logistics environment.

The ideal candidate will have:

• Post-secondary education in Accounting, Finance, Business Administration, or a related field is an asset.

• 1–2 years of experience in billing, accounts receivable, accounting, or an administrative role.

• Previous experience in freight, logistics, transportation, shipping, or a related industry is an asset.

• Strong numerical and data-entry skills.

• Excellent attention to detail and accuracy.

• Strong organizational and time-management skills.

• Ability to identify errors and resolve discrepancies.

• Strong written and verbal communication skills.

• Professional telephone and email etiquette.

• Proficiency in Microsoft Office, particularly Excel and Outlook.

• Experience with QuickBooks is an asset.

• Ability to work independently while also collaborating effectively with a team.

• Ability to manage competing priorities in a fast-paced environment.

• Prepare, review, and issue customer invoices accurately and within established timelines.

• Verify that freight charges, handling fees, delivery charges, storage fees, customs-related charges, and other applicable fees are correctly reflected on invoices.

• Ensure all applicable charges are captured and billed appropriately.

• Match shipment records and supporting documentation to customer invoices.

• Maintain accurate customer billing records and update account information as required.

• Monitor outstanding invoices and assist with follow-up on overdue accounts.

• Respond professionally to customer inquiries regarding invoices, charges, payments, and account balances.

• Investigate and resolve billing discrepancies.

• Maintain organized electronic and physical billing files.

• Assist with accounts receivable reporting and month-end billing activities.

• Ensure all billing documentation is properly filed and readily accessible.

• Maintain confidentiality of customer and company financial information.