Part -Time Hotel Front Desk Staff

Managing reservations,

Managing check ins and out

Processing payments

Interacting with different departments,

Handling communications.

Must be able to work shifts during the week and weekends.

Passes in at least 5 subject CXC inclusive of Maths and English

Key Responsibilities

• Guest Services: Welcome guests, issue room keys, and manage check-in or check-out processes.

• Reservations & Admin: Take phone and online bookings, update room inventory, and process bills or credit card payments.

• Communication: Answer phone calls, direct inquiries, and share local attraction or dining recommendations.

• Team Coordination: Work closely with housekeeping and maintenance to ensure rooms are clean and ready.

• Problem Solving: Calmly handle guest complaints and resolve issues to ensure satisfaction.