Customer Service Representative For Wine Retail Store

The Customer Service Representative is responsible for providing exceptional customer service while assisting customers with their wine and beverage purchases. The role includes maintaining an attractive and organized sales floor, processing sales transactions, replenishing stock, and ensuring customers enjoy a positive shopping experience. The ideal candidate is friendly, knowledgeable, and committed to delivering excellent service while complying with company policies and legal requirements regarding the sale of alcoholic beverages.

Minimum of five (5) CSEC subjects inclusive of Math and English

Wine knowledge is an asset but not a requirement

Be enthusiastic, courteous and professional

Possess excellent interpersonal skills

Must be able to multi - task

Be flexible, work well in a team setting and adapt to the needs / changes of a hospitality environment

Full Time and Part Time is available

Support Management and Marketing Teams in executing sales and marketing concepts

Basic Filing and Record Keeping

Efficiently handle and resolve any customer queries or issues

Other duties may apply