Commercial Operations Officer

JOB TITLE: COMMERCIAL OPERATIONS OFFICER

COMPANY: TRANS GUYANA AIRWAYS

REPORTS TO: COMMERCIAL OPERATIONS SUPERVISOR, SENIOR

COMMERCIAL OPERATIONS SUPERVISOR and COMMERCIAL

MANAGER

MINIMUM QUALIFICATION REQUIRED:

1. Four (4) Subject CXC/GCE with minimum Grade 11 in Mathematics and English Language.

2. Three (3) years’ experience in Aviation/ Airline Industry.

3. Excellent written and Verbal communication skills.

4. Knowledge of operating standard office equipment.

5. Must be Computer Literate

1. The Commercial Operations Officer reports to the Commercial Operations supervisor and is

responsible to the Commercial Operations Manager, the Chief Pilot/Deputy Director of

Operations, the Director of Operations and Chief Executive Officer for the economic and

efficient day-to-day operations of TGA’s Commercial Operations.

2. The Commercial Operations Officer must be thoroughly familiar with the TGA Commercial

Operations Manual.

3. Preparing quotations for customers.

4. Collecting Revenue and Writing receipts.

5. Preparing refund forms.

6. Monitoring of emails and social media for Trans Guyana Airways Limited.

7. General filing of correspondence.

8. Confirming scheduled /chartered flights.

9. Do post and flight checks with agents and customers on a daily basis to determine bookings

to and from the various locations.

10. To ensure Suriname manifest is collected after flight from Flight Operations on a daily

basis, in order to complete APIS.

11. Monitor fixed bookings for Company’s directors and confirm the morning before each flight.

12. Update Manager/Supervisor on any irregularities, changes to schedule etc.

13. Preparing daily deposit reports for all revenue collected.

14. Check with the Commercial Supervisor for credit limit on customer before confirming a

credit flight.

15. Advise Flight operations (point person) of any changes to the daily schedule.