Freight and Logistics Assistant

The Freight and Logistics Assistant supports the day-to-day movement, tracking, and coordination of goods and packages within the supply chain. This role ensures timely and accurate shipment handling, documentation, inventory support, and communication with carriers, suppliers, and internal departments. The position is vital in ensuring efficient logistics operations and maintaining compliance with company policies and regulatory requirements.

The ideal candidate is resourceful, detail-oriented, able to work late hours, comfortable working in a fast-paced, dynamic environment, and willing to learn and grow with the company.

• Diploma or degree in Logistics, Supply Chain Management, Business Administration of a related field ( preferred)

• 2+ years of experience in business operations or a related field.

• Strong organizational and time-management skills.

• Excellent communication and interpersonal abilities.

• Attention to detail with a high level of accuracy.

• Ability to work under pressure and meet tight deadlines.

• Strong problem-solving and analytical abilities.

• Team player with a proactive and adaptable mindset.

• Flexible and capable of working late occasionally

• Assist with the coordination and execution of daily operational activities, including data entry.

• Assist in planning, scheduling, and coordinating inbound and outbound shipments.

• Prepare and verify shipping documents (e.g., airway bills, bills of lading, packing lists, commercial invoices).

• Track shipments and update stakeholders on delivery status.

• Communicate with carriers, freight forwarders, and logistics service providers to ensure timely movement of goods.

• Serve as a liaison between customers and management.

• Coordinate the loading/unloading of goods and ensure proper handling.

• Gather/prepare required documentation for customs clearance.

• Liaise with customs brokers or agents to facilitate the clearance of goods

• Monitor shipments for delays and proactively address issues.

• Support investigations of lost, damaged, or delayed shipments.

• Ensure packaging standards are met before dispatch.

• Process freight invoices and assist in verifying charges.

• Assist the logistics team with general administrative tasks.