This role supports the efficient delivery of online educational programs and contributes to the overall learning experience by assisting both students and lecturers. It also involves coordinating students' learning materials, Moodle access, etc., ensuring quality assurance, and maintaining essential academic records.

• Strong communication and interpersonal skills

• Friendly, patient, and professional attitude

• Good organisational and time‑management skills

• Ability to work independently and as part of a team

• Basic computer skills (Microsoft Word, Excel, email)

• Previous experience in customer service, administration, or education support is an asset

• Experience with Moodle and/or Peachtree is a plus

• Bachelor’s degree in management, Marketing, Finance, or similar

• Keep academic records updated, including student material.

• Assist learners and tutors to enhance course delivery

• Provide technical and logistical support for online courses

• Administer computer-based assessments and mock exams

• Liaise with tutors and administrative staff to support student needs

• Assist with registration, onboarding, and orientation of students

• Support basic administrative tasks related to student services