Administrative Co-ordinator

The Administrative Co-Ordinator will serve as the primary support link between the company and its client, ensuring smooth execution of manpower services for operational activities. This role is responsible for handling day-to-day administrative tasks, coordinating workforce deployment, maintaining accurate records, and providing timely updates to both internal management and client representatives.

• Diploma/Degree in Business Administration, Management, or related field (or equivalent work experience).

• 2+ years’ experience in an administrative, operations, or client service coordination role (experience in manpower or service industry preferred).

• Strong organizational and time-management skills with attention to detail.

• Excellent written and verbal communication skills.

• Proficiency in MS Office Suite (Word, Excel, Outlook) and record-keeping systems.

• Ability to manage multiple tasks and priorities in a fast-paced environment.

• Strong interpersonal skills with a client-oriented mindset.

• Client & Workforce Coordination

1. Act as a central point of contact between the company and the client for all manpower service matters.

2. Coordinate scheduling, mobilization, and demobilization of personnel to meet client operational requirements.

3. Monitor attendance and shift schedules to ensure compliance with client expectations.

• Administrative Support

1. Maintain accurate records of manpower deployment, contracts, and service agreements.

2. Prepare and submit reports, timesheets, and other required documentation to clients and internal departments.

3. Support invoicing by ensuring all workforce data is correctly captured and verified. - Manage correspondence, documentation, and filing systems (both digital and physical).

• Compliance & Policy Adherence

1. Ensure workforce operations comply with company policies, client requirements, and applicable regulations.

2. Support audits, inspections, and reporting activities.

• Communication & Stakeholder Engagement

1. Provide regular updates and reports to management regarding client requests, manpower allocation, and operational progress.

2. Support resolution of employee and client queries promptly and professionally.

3. Assist in onboarding processes for new employees assigned to client operation.