SKILLEDGUYANESE.COM Customer Service Representative
Job Location
Description
Farfan & Mendes is looking for a dynamic individual to fill the role of Customer Service Representative within the Alternative Energy Department.
The candidate will be responsible for providing excellent customer service by ensuring that customer requests are met in a timely and efficient manner.
Requirements
· Minimum of five (5) CSEC Subjects including Mathematics and English A
· Two (2) years' experience in a similar role will be an asset
· Proficient in Microsoft Office Suite
· Strong verbal and written communication skills
· Strong customer service skills with attention to details
· Must be a team player and be able to work in a fast-paced environment
Responsibilities
· Prepare customers’ quotations and invoices ensuring that items supplied are correct based on the invoices
· Assist with the preparation and submission of documentation for Tenders
· Liaise with technicians and customers in relation to service visits ensuring that customers are updated in a timely manner
· Assist customers with indoor sales
· Take calls and respond to customers via telephone when necessary
· Filing of documents
FARFAN & MENDES
Overview
Farfan & Mendes is one of Guyana’s most respected and long-established companies, with a proud history dating back to 1967. As a Guyanese-owned organization, the company has built a strong reputation for reliability, technical competence, and long-term partnerships across key industries.
The company operates across multiple sectors, including industrial services, forestry and woodworking, agriculture, construction support, cleaning and maintenance solutions, and alternative energy. Farfan & Mendes continues to evolve alongside Guyana’s growing economy, adapting its operations and services to meet modern industry needs.
People are central to the company’s success. Farfan & Mendes fosters a professional, respectful, and collaborative work environment where employees are encouraged to grow, develop practical skills, and build long-term careers. Guided by integrity, service excellence, and continuous improvement, the company remains committed to delivering value to its clients while providing a stable and rewarding workplace for its team.